Shipping
Shipping
Shipping Rates & Times
You can browse and shop in your local currency by selecting your location from the dropdown menu on the top righthand corner of our website.
Currency conversion? Girl math in your local currency is so much easier.
Duties and taxes? Not the kind of surprise we like.
For information on shipping, duties and taxes for your region, please refer to the below table.
| Country | Express Transit Time (Business Days after order ships) | Free Express Shipping Qualification | Express Shipping Costs under the qualifying spend | Duty & Sales Tax | Returns Fees |
| US | 1>3 | USD $100 | USD $10 | Tax included. Orders above $800 USD will require duties payable once landed. | USD $20 |
| United Kingdom | 1>3 | GBP 100 | GBP 15 | All Tax's & Duties Included | GBP 25 |
| Canada | 2>8 | CAD 150 | CAD 15 | Duties included. Tax not included in RRP and will appear at checkout. | CAD 25 |
| United Arab Emirates | 2>4 | AED 500 | AED 50 | All Tax's & Duties Included | AED100 |
| Germany | 2>3 | EUR100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| France | 3>4 | EUR 100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Switzerland | 2>3 | CHF 100 | CHF 15 | All Tax's & Duties Included | CHF 25 |
| Netherlands | 3>4 | EUR 100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Ireland (Republic of) | 2>3 | EUR 100 | EUR15 | All Tax's & Duties Included | EUR 25 |
| Italy | 3>5 | EUR 100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Saudi Arabia | 3>6 | SAR 500 | SAR 50 | All Tax's & Duties Included | SAR 100 |
| Sweden | 2>3 | SEK 1500 | SEK 200 | All Tax's & Duties Included | SEK 350 |
| Qatar | 4>5 | QAR 500 | QAR 50 | All Tax's & Duties Included | QAR 100 |
| Spain | 2>3 | EUR 100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Norway | 2>4 | NOK 1500 | NOK 200 | All Tax's & Duties Included | NOK 350 |
| Denmark | 2>3 | DKK 1000 | DKK 150 | All Tax's & Duties Included | DKK 250 |
| Belgium | 2>3 | EUR 100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Israel | 2>9 | ILS 500 | ILS 50 | All Tax's & Duties Included | ILS 100 |
| Poland | 3>4 | PLN 500 | PLN 50 | All Tax's & Duties Included | PLN 100 |
| Greece | 2>4 | EUR100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Czech Republic | 2>3 | CZK 3000 | CZK 500 | All Tax's & Duties Included | CZK 750 |
| Brazil | 4>9 | BRL 500 | BRL 50 | All Tax's & Duties Included | BRL 100 |
| Mexico | 3>8 | MXN 2000 | MXN 200 | All Tax's & Duties Included | MXN 350 |
| Rest of EU | 2>10 | EUR 100 | EUR 15 | All Tax's & Duties Included | EUR 25 |
| Rest of the World | 2>10 | USD 150 | USD 20 | Not included - payable at checkout | USD 35 |
Dispatching your order
Ready, set, ship. We aim to dispatch all orders within 24 hours, Monday to Friday AEST. Orders received before 2pm will be dispatched the same business day. Please note, during peak periods same day dispatch may not be available due to a high volume of orders received. But hold tight, we promise we’re worth the wait.
Tracking Your Order
Is your favourite pastime tracking your delivery? Because same. Alternatively, you may wish to use the live chat feature on our website and select ‘Track and manage my orders’.Please note that you will need to enter the email address you used to place your order.
Shipping Costs
Your order may qualify for free shipping if it meets the order value requirements. Shipping costs may vary depending on delivery location. All shipping costs are outlined in the above table and will be shown at checkout prior to purchase.
Shipping Timeframes
We're eager to get to you, too. Expected shipping times are an estimation given to by the courier and may vary depending on locations. We do not offer any additional expedited shipping services. Please refer to the above table for anticipated shipping times.
Duties & Taxes
US Orders: For all orders going to the US, all prices shown are inclusive of taxes. Orders over $800 USD will incur additional duties fees, which must be paid before delivery.
Canada: All prices shown are inclusive of duties. Taxes will appear in the checkout once your shipping address is updated.
UK, European Union, USA & Mexico: All prices shown are inclusive of import duties and taxes.
For all other countries: Duties & taxes will be automatically calculated and displayed during checkout once your shipping address is entered.
Damaged or Stolen Packages
It is the customer's responsibility to specify a safe and secure delivery address. Once the order has been delivered to the specified address, we will not be responsible for stolen or lost packages.
Once the package has been successfully delivered to the specified address, we will not be responsible for damage to the package. We are now responsible for you.
Return to Sender Packages
If your package has been returned, please contact our Customer Service Team to arrange for re-delivery. Please note that re-delivery will be charged a fee.